
Cracked Laptop Screen: Repair It Or Replace The Whole Laptop?
A cracked display looks expensive, but the screen is often the only part that needs attention. The key is confirming the rest of the laptop is healthy.
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Putney's riverside streets running up from the bridge, and the roads off Lower Richmond Road, are full of people who work from home at least part of the week — so a broken machine here usually means a lost working day. We come to you for laptop & PC repair, covering Putney and Roehampton together, and take on cracked screens, laptops that won't power on, keyboard spills and failing hard drives in front of you.
There is no callout charge either way, a fixed quote before we start, and nothing to pay if we can't fix it.
Every laptop repair begins with a free diagnosis. Our engineer comes to your home or office anywhere in Greater London, works out exactly what has failed — a screen, a battery, a charging port, a drive or something on the motherboard — and gives you a fixed price before any work starts. If the laptop is not worth repairing, we will tell you straight.
Most laptop repairs are done on-site while you wait: screen replacements, keyboard and battery swaps, SSD and RAM upgrades, and Windows or software fixes. Around seven in ten jobs are finished in a single visit, so in most cases you keep your laptop the same day rather than losing it for a week.
This is our dedicated laptop & PC repair page for Putney. For the full picture of everything we repair here, see our Putney repair page, or our London-wide Laptop Repair service.
Across Putney, the laptop & PC repair calls we get most often involve cracked screens, laptops that won't power on, keyboard spills and failing hard drives — though we are called out for plenty more besides.
Screen and battery work makes up a lot of what we do in Putney — a MacBook Air that's taken a knock, or an older Mac that no longer lasts a morning on charge. We carry the common Air and Pro parts so most of these are done on-site. Liquid damage is the other recurring one, and with Putney's mix of home offices a coffee into a keyboard is more common than you'd think; if you get to us quickly the outlook is usually far better than people fear. We also do a steady stream of speed-ups — SSD and memory upgrades on machines that are a few years old and perfectly capable with the right parts — and we'll always tell you when that's a smarter spend than a full replacement. Student laptops from the Roehampton side tend to be screens, hinges and charging faults.
Agreed upfront before we touch your device. No surprises.
Putney sits a little further west of our New Malden base, but there's still no callout charge and same-day is usually workable if you call before 2pm. Parking around the High Street and the station is permit-controlled and tight, so we'll agree access with you when you book rather than circling. Riverside and Heath-side streets are generally easier. Evenings and weekends are no extra charge, which suits the work-from-home crowd who can't break off mid-afternoon.
No shop drop-off. We travel to your home or office in Putney at no extra charge.
Most repairs done on-site within the hour. Book before 2pm and we aim to visit the same day.
Quality replacement parts, backed by a 90-day parts and labour warranty.
If we cannot fix it, you pay absolutely nothing — no diagnostic or callout fee.
Written by the engineers who do this work — the faults behind most laptop & PC repair call-outs, and what you can check before we arrive.

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Same-day visits, no callout charge, no fix no fee.