Based in New Malden · Serving all of Greater London
Remote Support · Fixed Today

Get fixed remotely — today, from £49

Software playing up? No need to wait for a visit. We connect over a secure screen-share and fix it live while you watch — most sessions done in under an hour.

We Come To You
No shop visit - we travel to your door
Same-Day Callout
Book before 2pm - we come today
No Fix, No Fee
Pay nothing if we can't fix it
Free Callout
No travel or visit charges
Fixed On-Site
Repaired in front of you, under an hour
All of London
Every borough, 7 days a week

What we can fix remotely

If it’s software, setup or speed, we can almost certainly sort it without leaving your desk.

Virus, malware & pop-up removal
Slow computer speed-ups & tune-ups
macOS / Windows software problems
Email, iCloud & account setup
Printer & Wi-Fi connection issues
Software installs & updates
New device setup & data transfer help
General “how do I…” tech advice

Physical faults (screens, batteries, liquid damage, no power) need a visit — get a quote for an on-site repair.

How it works

1

Get in touch

Call, WhatsApp or book online. We confirm the fix is doable remotely and agree the price.

2

Connect securely

You download a small, safe screen-sharing app and give one-time permission — nothing stays installed.

3

We fix it live

You watch as our engineer sorts the problem, usually within the session. Nothing to drop off, no visit needed.

4

Pay on completion

Settle by bank transfer once it’s done. Care Plan members pay nothing for included sessions.

Standard remote session
£49

Agreed upfront before we start. Larger jobs quoted first. Pay by bank transfer on completion.

Usually same day Secure & watched by you Nothing left installed
Call 0737 834 9222

Need help often? Get it included.

Care Plan members get remote support included plus monitoring, antivirus and discounted repairs — from £9.99/mo.

See care plans

Remote support FAQs

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