Mobile Repair Service · London
Windows Support London
Hands-on Windows support across London, at your home or office. From a PC stuck mid-update to driver conflicts, a corrupted profile, a slow machine or setting up a new computer, we fix Windows problems in person rather than talking you through them down the phone. We work across Windows 10 and Windows 11 on all major laptop and desktop brands, and most issues are sorted on the spot in a single visit.
No Fix, No Fee Same Day Visit 90-Day Warranty
Common Windows Support faults
- Windows stuck on updates or a repair loop
- Blue screen (BSOD) errors
- Slow performance after a Windows update
- Driver conflicts and device errors
- Wi-Fi, printer or Bluetooth setup issues
- New PC setup and data transfer
- Corrupted user profile or login errors
- Windows 10 to Windows 11 upgrade help
We Come To You
No shop visit - we travel to your door
Same-Day Callout
Book before 2pm - we come today
No Fix, No Fee
Pay nothing if we can't fix it
Free Callout
No travel or visit charges
Fixed On-Site
Repaired in front of you, under an hour
All of London
Every borough, 7 days a week
What to expect with Windows Support
Windows support starts with a free diagnosis at your home or office. Rather than reading from a script, our engineer sits at the machine, reproduces the problem and finds the real cause — a broken update, a driver conflict, a corrupted profile or something failing in the background — then tells you the fixed price before doing the work.
The vast majority of Windows problems are solved on-site in a single visit: clearing a stuck update or repair loop, fixing blue-screen errors, removing what is slowing the PC down, sorting Wi-Fi, Bluetooth and printer connections, and setting up a new computer with your files and email carried across. You watch it happen and can ask questions as we go.
If we find the slowdown or instability is caused by failing hardware — a dying drive, not enough memory or an overheating fan — we will show you and give you honest options, whether that is a quick upgrade or simply living with it. We never invent work; software problems get a software fix.
All work is backed by our No Fix, No Fee guarantee — if we cannot resolve the issue you pay nothing — and there is never a callout charge. Any parts or upgrades are quoted upfront and carry our 90-day warranty.
Related repairs
What Windows support costs
Agreed upfront before we touch your device. No surprises.
£120
per hour labour
minimum 1 hour · no hidden extras
Parts
quoted separately
agreed before any work starts
No fix → you pay £0
No diagnostic fee, no callout charge if we cannot repair
No callout charge
We travel anywhere in Greater London at no extra cost
90-day warranty
Parts and labour covered if the same fault returns
Software-only repairs with no parts are just the hourly labour charge. For screen replacements, batteries and board work, we confirm the parts cost with you before starting.
Why Choose We Repair Mac?
We Come to You
No need to visit a shop. We travel across all Greater London to your home or office. No extra charge for travel.
Same-Day Repairs
Most repairs are completed on-site within an hour. Book before 2pm and we will do our best to visit the same day.
Genuine Parts & Warranty
We use quality replacement parts and back every repair with a 90-day parts and labour warranty.
Fixed Price Quotes
We quote before we start. No surprise bills, no hidden charges - only pay when you are satisfied.
Experienced Engineers
Our engineers are experienced technicians with years of Mac, Windows PC, laptop and gaming repair expertise.
No Fix, No Fee
If we cannot fix your device, you pay absolutely nothing. That is our guarantee to every customer.
Windows Support problems we fix most often
- Windows stuck on updates or a repair loop
- Blue screen (BSOD) errors
- Slow performance after a Windows update
- Driver conflicts and device errors
- Wi-Fi, printer or Bluetooth setup issues
- New PC setup and data transfer
- Corrupted user profile or login errors
- Windows 10 to Windows 11 upgrade help
What Windows support usually costs
Most Windows problems are labour-only and finish inside the first hour, which puts them at the bottom of this range.
Slow / virus removal / reinstall · Windows Laptop
Often fixable remotely the same day, with no visit needed.
£120 – £150
Slow / virus / Windows reinstall · Desktop / Gaming PC
Often fixable remotely the same day, with no visit needed.
£120 – £180
All-in figures covering labour at £120/hour (one-hour minimum) plus the parts a typical job needs. They are a guide, not a quote: the exact price is confirmed with you on site before anything is opened, and under our no fix, no fee guarantee you pay nothing if we cannot put it right. See full repair costs or get a closer estimate for your fault.
The Windows support faults we see most, and what we do about them
What each fault usually turns out to be, what we actually do about it, and roughly what it comes to. Where there is something worth trying yourself first, each one links to it — some of these you will fix in five minutes without us, and we would rather you did.
It is stuck on a restart loop, or "Preparing Automatic Repair"
£120 – £180·Fixed at your door
It is stuck on a restart loop, or "Preparing Automatic Repair"
£120 – £180·Fixed at your door
What it usually turns out to be
Usually a Windows update that failed partway, a corrupted boot configuration, or a drive that is beginning to fail. The loop itself is Windows trying and failing to repair itself, and repeated forced restarts tend to make it worse rather than better.
What we do about it
We check the health of the drive before attempting any repair, because running Windows recovery tools on a dying SSD is how people lose files permanently. Once the drive is confirmed sound, we repair the boot configuration or roll the failed update back, keeping your data and installed programs in place.
There are a few things worth checking yourself before booking anything — the safe checks for this fault are on our fault finder, and they solve it often enough to be worth five minutes.
A guide range, not a quote — the exact figure is confirmed on site before anything is opened, and you pay nothing if we cannot fix it.
Blue screen crashes, at random or during the same task
£120 – £180·Fixed at your door
Blue screen crashes, at random or during the same task
£120 – £180·Fixed at your door
What it usually turns out to be
A blue screen is Windows stopping to protect itself, and the cause splits roughly into drivers and memory. Crashes that started after a specific update or a new device are almost always drivers. Crashes that happen at random, across different applications, are more often faulty RAM or a failing drive.
What we do about it
We read the crash dumps Windows has already written, which name the offending driver or module directly rather than leaving it to guesswork. From there it is either a driver fix, a memory module replacement, or a drive that needs cloning before it fails completely. Most of the diagnosis is done in the first half hour on-site.
There are a few things worth checking yourself before booking anything — the safe checks for this fault are on our fault finder, and they solve it often enough to be worth five minutes.
A guide range, not a quote — the exact figure is confirmed on site before anything is opened, and you pay nothing if we cannot fix it.
It takes minutes to start up and everything is slow
£120 – £150·Often fixable remotely
It takes minutes to start up and everything is slow
£120 – £150·Often fixable remotely
What it usually turns out to be
On any machine still running a mechanical hard drive, the drive — and nothing else. That single upgrade transforms a laptop more than any other change available. On machines that already have an SSD, the usual causes are a startup list that has accumulated years of software, a nearly-full drive, or too little RAM for how the machine is now used.
What we do about it
We measure where the time is actually going before recommending anything, then either clear it out or fit an SSD and clone Windows across so everything comes back exactly as you left it. Software-only slowness is frequently fixable in a remote session with no visit at all.
There are a few things worth checking yourself before booking anything — the safe checks for this fault are on our fault finder, and they solve it often enough to be worth five minutes.
A guide range, not a quote — the exact figure is confirmed on site before anything is opened, and you pay nothing if we cannot fix it.
Windows Support FAQs
Related Repair Advice
Practical guides from our engineers covering Windows support.
Book Your Windows Support Today
Same-day visits across Greater London. No fix, no fee. No callout charge.