First we confirm the fault is really the HDMI port. A PS5 that lights up but shows "No Signal" can be a damaged port, a failed HDMI encoder (retimer) chip, or simply a bad cable or TV input — and each needs a different fix. Diagnosis is free and you get a clear answer before any cost is agreed.
HDMI port replacement is precision board-level work: the damaged port is desoldered and a new one micro-soldered onto the PS5 mainboard under a microscope. This is done at our workshop on proper rework equipment, not on a kitchen table, so the joint is reliable and lasts.
Your games, saves and PSN account are on the internal storage and are completely unaffected — an HDMI repair does not touch your data.
The finished console is tested on a screen before it comes back to you, and the repair is covered by our 90-day parts-and-labour warranty. If we can't fix it, you pay nothing.